Website: myskytrail.com • Offices: Казахстан, Кыргызстан
1. General provisions
Настоящая Политика определяет порядок обработки и защиты персональных данных пользователей сайта myskytrail.com (далее — Сайт). Использование Сайта означает согласие с Политикой; если вы не согласны — пожалуйста, прекратите использование сервиса.
2. What data we collect
2.1. Data provided by the user
- Full name
- Telephone
- Booking details and feedback forms
- Country of residence and additional information
2.2. Data collected automatically
- IP address, device type, browser, and operating system
- Cookies and similar technologies
- Visit duration, page transitions
- Screen resolution, language, time zone
- Anonymised analytics data and fingerprint (when used — for fraud protection)
3. Purposes of data processing
- Provision of tourist services and performance of contracts
- Customer communication: confirmations, notifications, responses to enquiries
- Personalisation; improving service quality
- Statistics and analytics (in anonymised form)
- Ensuring security and preventing fraud
4. Cookies and user choice
We use cookies
- Required (technical)
- Functional
- Statistical (analytics)
- Marketing (advertising) — only with consent
The user can accept all cookies, reject non-essential cookies, or select specific categories. If no selection is made, the recommended configuration will be applied automatically after 15 seconds.
5. Legal grounds
Processing is carried out on the basis of user consent, contract performance, legal requirements and the legitimate interests of the company.
6. Transfer to third parties
Data may be transferred to partners and third parties solely for the purpose of providing services (tour operators, payment systems, hosting), as well as upon lawful request from government authorities. We do not sell personal data.
7. Data protection
We use technical and organisational measures: HTTPS, access control, backup, security audit.
8. User rights
You have the right to request your data, update it, withdraw your consent, request deletion or restrict processing. Please send all requests to:
Email: info@myskytrail.com • Telephone +77787876712
9. Storage periods
Data is stored for the period necessary to perform services or in accordance with legislation; anonymised statistical data is stored indefinitely.
10. Policy Changes
We may update this Policy. The current version is published on the website and becomes effective upon publication.
This document has been prepared based on standard personal data processing policies. For legally binding agreements/terms and conditions, please use local legal review.